Marketing Management: A Relationship Approach

Marketing Management: A Relationship Approach

Svend Hollensen
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Marketing Management: A Relationship Approach, 2/e takes the unique approach of linking relationship marketing to the traditional market planning models which are used by most marketers today. As globalisation continues, the need for creating and maintaining relationships between customers, suppliers and stakeholders, and personnel has become increasingly important in today's business environment. Now in its second edition, this bestselling text bridges the gap between relationship marketing and traditional marketing, integrating this approach with the process of developing effective marketing plans. Drawing from an extensive range of international examples, Hollensen demonstrates how companies such as Ryanair, Harley Davidson, Red Bull and Lindt make use of relationship marketing theory in order to gain competitive advantage.
年:
2010
版本:
2
出版商:
Financial Times Management
語言:
english
頁數:
697
ISBN 10:
0273706837
ISBN 13:
9780273706830
文件:
PDF, 14.09 MB
IPFS:
CID , CID Blake2b
english, 2010
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